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Goodwill<00:00:01.410><c> Community</c><00:00:01.890><c> Foundation</c><00:00:02.550><c> creating</c>

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Goodwill Community Foundation creating
 

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Goodwill Community Foundation creating
opportunities<00:00:03.600><c> for</c><00:00:03.629><c> a</c><00:00:03.870><c> better</c><00:00:03.899><c> life</c>

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in<00:00:09.750><c> this</c><00:00:10.620><c> video</c><00:00:10.889><c> we're</c><00:00:11.129><c> going</c><00:00:11.250><c> to</c><00:00:11.400><c> go</c><00:00:11.519><c> over</c><00:00:11.549><c> the</c>

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in this video we're going to go over the
 

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in this video we're going to go over the
basics<00:00:12.269><c> of</c><00:00:12.420><c> sending</c><00:00:13.080><c> and</c><00:00:13.259><c> receiving</c><00:00:13.289><c> email</c>

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basics of sending and receiving email
 

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basics of sending and receiving email
with<00:00:14.519><c> Outlook</c><00:00:15.000><c> 2010</c><00:00:15.560><c> the</c><00:00:16.560><c> first</c><00:00:16.740><c> thing</c><00:00:16.980><c> you</c>

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with Outlook 2010 the first thing you
 

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with Outlook 2010 the first thing you
should<00:00:17.099><c> do</c><00:00:17.400><c> is</c><00:00:17.580><c> make</c><00:00:17.820><c> sure</c><00:00:17.849><c> mail</c><00:00:18.450><c> is</c><00:00:18.779><c> selected</c>

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should do is make sure mail is selected
 

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should do is make sure mail is selected
in<00:00:19.410><c> the</c><00:00:19.560><c> lower</c><00:00:19.710><c> left</c><00:00:20.009><c> and</c><00:00:20.220><c> we're</c><00:00:21.029><c> going</c><00:00:21.060><c> to</c>

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in the lower left and we're going to
 

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in the lower left and we're going to
start<00:00:21.509><c> by</c><00:00:21.660><c> creating</c><00:00:21.720><c> a</c><00:00:22.259><c> new</c><00:00:22.500><c> email</c><00:00:22.529><c> in</c><00:00:23.509><c> the</c>

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start by creating a new email in the
 

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start by creating a new email in the
home<00:00:24.689><c> tab</c><00:00:24.930><c> click</c><00:00:25.470><c> the</c><00:00:25.500><c> new</c><00:00:25.950><c> email</c><00:00:26.219><c> command</c><00:00:26.820><c> and</c>

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home tab click the new email command and
 

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home tab click the new email command and
the<00:00:27.930><c> compose</c><00:00:28.320><c> window</c><00:00:28.590><c> will</c><00:00:28.919><c> open</c><00:00:29.570><c> you'll</c><00:00:30.570><c> need</c>

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the compose window will open you'll need
 

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the compose window will open you'll need
to<00:00:30.840><c> add</c><00:00:30.960><c> at</c><00:00:31.230><c> least</c><00:00:31.259><c> one</c><00:00:31.619><c> recipient</c><00:00:32.399><c> you</c><00:00:32.579><c> can</c><00:00:33.149><c> do</c>

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to add at least one recipient you can do
 

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to add at least one recipient you can do
this<00:00:33.450><c> by</c><00:00:33.629><c> typing</c><00:00:33.870><c> an</c><00:00:34.170><c> email</c><00:00:34.350><c> address</c><00:00:34.829><c> in</c><00:00:35.040><c> the</c>

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this by typing an email address in the
 

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this by typing an email address in the
to<00:00:35.430><c> field</c><00:00:35.730><c> or</c><00:00:35.969><c> if</c><00:00:36.719><c> a</c><00:00:36.840><c> contact</c><00:00:37.230><c> is</c><00:00:37.440><c> already</c><00:00:37.860><c> in</c>

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to field or if a contact is already in
 

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to field or if a contact is already in
your<00:00:38.250><c> address</c><00:00:38.460><c> book</c><00:00:38.789><c> you</c><00:00:39.239><c> can</c><00:00:39.390><c> just</c><00:00:39.539><c> start</c>

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your address book you can just start
 

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your address book you can just start
typing<00:00:39.989><c> their</c><00:00:40.320><c> name</c><00:00:40.350><c> and</c><00:00:40.710><c> when</c><00:00:41.370><c> you</c><00:00:41.460><c> see</c><00:00:41.640><c> their</c>

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typing their name and when you see their
 

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typing their name and when you see their
email<00:00:42.120><c> address</c><00:00:42.390><c> pop</c><00:00:42.659><c> up</c><00:00:42.870><c> press</c><00:00:43.199><c> the</c><00:00:43.409><c> Enter</c><00:00:43.739><c> key</c>

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email address pop up press the Enter key
 

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email address pop up press the Enter key
or<00:00:44.129><c> the</c><00:00:44.219><c> tab</c><00:00:44.519><c> key</c><00:00:44.999><c> you</c><00:00:45.710><c> can</c><00:00:46.710><c> also</c><00:00:46.829><c> click</c><00:00:47.219><c> to</c><00:00:47.699><c> to</c>

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or the tab key you can also click to to
 

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or the tab key you can also click to to
open<00:00:48.329><c> your</c><00:00:48.449><c> address</c><00:00:48.749><c> book</c><00:00:48.989><c> then</c><00:00:49.920><c> you</c><00:00:50.159><c> can</c>

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open your address book then you can
 

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open your address book then you can
double<00:00:50.609><c> click</c><00:00:50.640><c> a</c><00:00:50.850><c> person's</c><00:00:51.269><c> name</c><00:00:51.539><c> to</c><00:00:51.780><c> add</c><00:00:51.929><c> them</c>

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double click a person's name to add them
 

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double click a person's name to add them
to<00:00:52.350><c> the</c><00:00:52.469><c> to</c><00:00:52.620><c> field</c><00:00:53.870><c> sometimes</c><00:00:54.870><c> you</c><00:00:55.199><c> may</c><00:00:55.350><c> want</c>

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to the to field sometimes you may want
 

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to the to field sometimes you may want
to<00:00:55.620><c> add</c><00:00:55.769><c> someone</c><00:00:56.069><c> to</c><00:00:56.219><c> the</c><00:00:56.550><c> CC</c><00:00:57.030><c> or</c><00:00:57.239><c> Carbon</c><00:00:57.960><c> Copy</c>

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to add someone to the CC or Carbon Copy
 

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to add someone to the CC or Carbon Copy
field<00:00:58.649><c> you</c><00:00:59.370><c> can</c><00:00:59.550><c> do</c><00:00:59.640><c> this</c><00:00:59.819><c> by</c><00:00:59.969><c> selecting</c><00:01:00.569><c> their</c>

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field you can do this by selecting their
 

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field you can do this by selecting their
name<00:01:00.899><c> and</c><00:01:01.079><c> then</c><00:01:01.889><c> clicking</c><00:01:02.219><c> the</c><00:01:02.370><c> CC</c><00:01:02.729><c> button</c>

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name and then clicking the CC button
 

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name and then clicking the CC button
Carbon<00:01:04.650><c> Copy</c><00:01:04.800><c> basically</c><00:01:05.400><c> just</c><00:01:05.610><c> lets</c><00:01:05.790><c> the</c>

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Carbon Copy basically just lets the
 

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Carbon Copy basically just lets the
person<00:01:06.240><c> know</c><00:01:06.390><c> that</c><00:01:06.420><c> they're</c><00:01:06.780><c> not</c><00:01:06.810><c> the</c><00:01:07.140><c> main</c>

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person know that they're not the main
 

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person know that they're not the main
recipient<00:01:07.890><c> while</c><00:01:08.310><c> still</c><00:01:08.580><c> keeping</c><00:01:08.760><c> them</c><00:01:09.060><c> in</c>

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recipient while still keeping them in
 

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recipient while still keeping them in
the<00:01:09.360><c> loop</c><00:01:10.280><c> BCC</c><00:01:11.280><c> or</c><00:01:11.460><c> blind</c><00:01:12.000><c> carbon</c><00:01:12.270><c> copy</c><00:01:12.420><c> hides</c>

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the loop BCC or blind carbon copy hides
 

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the loop BCC or blind carbon copy hides
the<00:01:13.500><c> recipients</c><00:01:14.040><c> email</c><00:01:14.130><c> addresses</c><00:01:14.820><c> from</c><00:01:14.970><c> all</c>

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the recipients email addresses from all
 

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the recipients email addresses from all
of<00:01:15.330><c> the</c><00:01:15.420><c> other</c><00:01:15.600><c> recipients</c><00:01:16.170><c> if</c><00:01:16.410><c> you're</c>

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of the other recipients if you're
 

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of the other recipients if you're
sending<00:01:17.280><c> out</c><00:01:17.490><c> an</c><00:01:17.640><c> email</c><00:01:17.730><c> to</c><00:01:17.940><c> a</c><00:01:18.150><c> large</c><00:01:18.450><c> group</c><00:01:18.690><c> of</c>

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sending out an email to a large group of
 

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sending out an email to a large group of
people<00:01:18.930><c> you</c><00:01:19.320><c> may</c><00:01:19.500><c> want</c><00:01:19.740><c> to</c><00:01:19.800><c> put</c><00:01:20.010><c> all</c><00:01:20.190><c> of</c><00:01:20.340><c> the</c>

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people you may want to put all of the
 

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people you may want to put all of the
recipients<00:01:20.970><c> in</c><00:01:21.180><c> the</c><00:01:21.210><c> BCC</c><00:01:21.960><c> field</c><00:01:22.200><c> but</c><00:01:22.770><c> for</c><00:01:22.950><c> this</c>

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recipients in the BCC field but for this
 

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recipients in the BCC field but for this
email<00:01:23.400><c> we</c><00:01:23.550><c> don't</c><00:01:23.790><c> need</c><00:01:23.940><c> to</c><00:01:24.060><c> use</c><00:01:24.210><c> it</c><00:01:24.470><c> when</c>

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email we don't need to use it when
 

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email we don't need to use it when
you're<00:01:25.620><c> done</c><00:01:25.800><c> click</c><00:01:26.190><c> OK</c><00:01:27.920><c> then</c>

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you're done click OK then
 

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you're done click OK then
your<00:01:29.460><c> subject</c><00:01:30.030><c> and</c><00:01:31.009><c> the</c><00:01:32.009><c> body</c><00:01:32.219><c> of</c><00:01:32.340><c> your</c>

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your subject and the body of your
 

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your subject and the body of your
message<00:01:34.939><c> when</c><00:01:35.939><c> you're</c><00:01:36.119><c> done</c><00:01:36.299><c> click</c><00:01:36.689><c> send</c><00:01:37.200><c> to</c>

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message when you're done click send to
 

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message when you're done click send to
send<00:01:37.710><c> the</c><00:01:37.829><c> email</c><00:01:38.159><c> to</c><00:01:40.939><c> read</c><00:01:41.939><c> your</c><00:01:42.119><c> emails</c>

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send the email to read your emails
 

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send the email to read your emails
you'll<00:01:42.780><c> need</c><00:01:42.990><c> to</c><00:01:43.079><c> make</c><00:01:43.200><c> sure</c><00:01:43.259><c> inbox</c><00:01:44.100><c> is</c>

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you'll need to make sure inbox is
 

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you'll need to make sure inbox is
selected<00:01:45.829><c> any</c><00:01:46.829><c> unread</c><00:01:47.369><c> messages</c><00:01:47.850><c> will</c><00:01:48.030><c> have</c>

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selected any unread messages will have
 

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selected any unread messages will have
the<00:01:48.329><c> sender's</c><00:01:48.689><c> name</c><00:01:48.990><c> and</c><00:01:49.229><c> bold</c><00:01:49.649><c> you</c><00:01:49.920><c> can</c><00:01:50.640><c> click</c>

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the sender's name and bold you can click
 

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the sender's name and bold you can click
a<00:01:51.030><c> message</c><00:01:51.240><c> to</c><00:01:51.600><c> read</c><00:01:51.810><c> it</c><00:01:51.959><c> or</c><00:01:52.140><c> you</c><00:01:52.170><c> can</c><00:01:52.890><c> use</c><00:01:53.039><c> the</c>

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a message to read it or you can use the
 

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a message to read it or you can use the
arrow<00:01:53.399><c> keys</c><00:01:53.729><c> on</c><00:01:53.759><c> your</c><00:01:54.030><c> keyboard</c><00:01:54.090><c> to</c><00:01:54.659><c> switch</c>

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arrow keys on your keyboard to switch
 

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arrow keys on your keyboard to switch
between<00:01:55.079><c> different</c><00:01:55.319><c> messages</c><00:01:56.130><c> in</c><00:01:57.500><c> this</c><00:01:58.500><c> email</c>

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between different messages in this email
 

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between different messages in this email
Gregory<00:01:59.399><c> Mays</c><00:01:59.579><c> is</c><00:01:59.880><c> the</c><00:02:00.119><c> main</c><00:02:00.299><c> recipient</c><00:02:00.869><c> but</c>

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Gregory Mays is the main recipient but
 

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Gregory Mays is the main recipient but
Meredith<00:02:01.829><c> green</c><00:02:02.280><c> also</c><00:02:02.759><c> received</c><00:02:03.119><c> a</c><00:02:03.209><c> copy</c><00:02:03.420><c> it's</c>

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Meredith green also received a copy it's
 

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Meredith green also received a copy it's
a<00:02:04.380><c> good</c><00:02:04.530><c> idea</c><00:02:04.649><c> to</c><00:02:04.860><c> check</c><00:02:05.250><c> this</c><00:02:05.459><c> to</c><00:02:05.520><c> see</c><00:02:05.849><c> whether</c>

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a good idea to check this to see whether
 

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a good idea to check this to see whether
you're<00:02:06.360><c> the</c><00:02:06.479><c> main</c><00:02:06.689><c> recipient</c><00:02:07.319><c> because</c><00:02:07.739><c> if</c>

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you're the main recipient because if
 

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you're the main recipient because if
you're<00:02:08.190><c> not</c><00:02:08.220><c> you</c><00:02:08.640><c> may</c><00:02:08.789><c> not</c><00:02:08.970><c> need</c><00:02:09.119><c> to</c><00:02:09.179><c> respond</c>

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you're not you may not need to respond
 

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you're not you may not need to respond
to<00:02:09.899><c> it</c><00:02:10.019><c> if</c><00:02:10.430><c> there</c><00:02:11.430><c> is</c><00:02:11.519><c> an</c><00:02:11.640><c> attachment</c><00:02:11.940><c> you</c><00:02:12.269><c> can</c>

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to it if there is an attachment you can
 

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to it if there is an attachment you can
click<00:02:12.810><c> on</c><00:02:12.930><c> it</c><00:02:13.049><c> to</c><00:02:13.170><c> view</c><00:02:13.200><c> it</c><00:02:13.530><c> or</c><00:02:13.680><c> you</c><00:02:13.980><c> can</c>

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click on it to view it or you can
 

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click on it to view it or you can
right-click<00:02:14.459><c> it</c><00:02:14.879><c> to</c><00:02:15.090><c> print</c><00:02:15.390><c> or</c><00:02:15.599><c> save</c><00:02:15.629><c> it</c><00:02:17.599><c> now</c>

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right-click it to print or save it now
 

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right-click it to print or save it now
that<00:02:18.810><c> I've</c><00:02:18.930><c> read</c><00:02:19.230><c> the</c><00:02:19.379><c> message</c><00:02:19.709><c> I</c><00:02:19.890><c> have</c><00:02:19.920><c> the</c>

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that I've read the message I have the
 

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that I've read the message I have the
option<00:02:20.519><c> of</c><00:02:20.640><c> replying</c><00:02:21.150><c> to</c><00:02:21.450><c> it</c><00:02:21.569><c> or</c><00:02:21.720><c> forwarding</c>

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option of replying to it or forwarding
 

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option of replying to it or forwarding
it<00:02:22.560><c> to</c><00:02:22.590><c> someone</c><00:02:22.980><c> else</c><00:02:23.160><c> and</c><00:02:23.400><c> I'd</c><00:02:23.730><c> like</c><00:02:23.910><c> to</c><00:02:24.030><c> reply</c>

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it to someone else and I'd like to reply
 

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it to someone else and I'd like to reply
to<00:02:24.420><c> it</c><00:02:24.720><c> since</c><00:02:25.680><c> there</c><00:02:25.860><c> was</c><00:02:25.980><c> more</c><00:02:26.160><c> than</c><00:02:26.280><c> one</c>

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to it since there was more than one
 

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to it since there was more than one
recipient<00:02:26.610><c> I'm</c><00:02:27.090><c> going</c><00:02:27.299><c> to</c><00:02:27.390><c> select</c><00:02:27.569><c> reply</c><00:02:28.230><c> also</c>

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recipient I'm going to select reply also
 

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recipient I'm going to select reply also
that<00:02:28.950><c> everybody</c><00:02:29.310><c> saves</c><00:02:29.610><c> in</c><00:02:29.760><c> the</c><00:02:29.849><c> loop</c><00:02:30.680><c> I'll</c>

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that everybody saves in the loop I'll
 

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that everybody saves in the loop I'll
then<00:02:32.160><c> type</c><00:02:32.430><c> my</c><00:02:32.459><c> message</c><00:02:33.560><c> I'd</c><00:02:34.560><c> like</c><00:02:34.769><c> to</c><00:02:34.889><c> add</c><00:02:35.010><c> an</c>

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then type my message I'd like to add an
 

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then type my message I'd like to add an
attachment<00:02:35.280><c> to</c><00:02:35.850><c> this</c><00:02:35.940><c> email</c><00:02:36.329><c> so</c><00:02:36.540><c> I'll</c><00:02:36.750><c> click</c>

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attachment to this email so I'll click
 

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attachment to this email so I'll click
attach<00:02:37.200><c> file</c><00:02:37.859><c> in</c><00:02:38.160><c> the</c><00:02:38.310><c> message</c><00:02:38.609><c> tab</c><00:02:38.880><c> I'll</c>

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attach file in the message tab I'll
 

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attach file in the message tab I'll
select<00:02:40.319><c> the</c><00:02:40.859><c> file</c><00:02:41.040><c> that</c><00:02:41.069><c> I</c><00:02:41.250><c> want</c><00:02:41.549><c> and</c><00:02:41.730><c> then</c>

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select the file that I want and then
 

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select the file that I want and then
click<00:02:42.299><c> insert</c><00:02:44.359><c> and</c><00:02:45.359><c> before</c><00:02:45.660><c> I</c><00:02:45.690><c> send</c><00:02:46.049><c> it</c><00:02:46.200><c> I'd</c>

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click insert and before I send it I'd
 

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click insert and before I send it I'd
also<00:02:46.500><c> like</c><00:02:46.769><c> to</c><00:02:46.950><c> add</c><00:02:47.069><c> a</c><00:02:47.099><c> signature</c><00:02:47.760><c> which</c><00:02:48.299><c> is</c><00:02:48.420><c> a</c>

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also like to add a signature which is a
 

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also like to add a signature which is a
block<00:02:48.690><c> of</c><00:02:48.720><c> text</c><00:02:49.019><c> that</c><00:02:49.200><c> appears</c><00:02:49.590><c> at</c><00:02:49.769><c> the</c><00:02:49.889><c> end</c><00:02:50.040><c> of</c>

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block of text that appears at the end of
 

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block of text that appears at the end of
the<00:02:50.250><c> email</c><00:02:50.400><c> and</c><00:02:50.790><c> usually</c><00:02:51.359><c> include</c><00:02:51.660><c> your</c><00:02:51.840><c> name</c>

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the email and usually include your name
 

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the email and usually include your name
and<00:02:52.380><c> contact</c><00:02:52.560><c> info</c><00:02:53.160><c> in</c><00:02:53.480><c> the</c><00:02:54.480><c> message</c><00:02:54.810><c> tab</c>

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and contact info in the message tab
 

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and contact info in the message tab
click<00:02:55.470><c> the</c><00:02:55.500><c> signature</c><00:02:56.160><c> command</c><00:02:56.609><c> and</c><00:02:56.790><c> then</c>

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click the signature command and then
 

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click the signature command and then
select<00:02:57.720><c> signatures</c><00:02:59.269><c> click</c><00:03:00.269><c> new</c><00:03:01.459><c> type</c><00:03:02.459><c> the</c>

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select signatures click new type the
 

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select signatures click new type the
name<00:03:02.819><c> that</c><00:03:02.849><c> you</c><00:03:03.060><c> want</c><00:03:03.239><c> it</c><00:03:03.299><c> to</c><00:03:03.389><c> have</c><00:03:03.569><c> and</c><00:03:04.489><c> then</c>

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name that you want it to have and then
 

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name that you want it to have and then
click

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click
 

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click
okay<00:03:07.090><c> you</c><00:03:08.090><c> can</c><00:03:08.240><c> then</c><00:03:08.390><c> type</c><00:03:08.600><c> your</c><00:03:08.630><c> signature</c>

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okay you can then type your signature
 

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okay you can then type your signature
below

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you<00:03:13.100><c> can</c><00:03:13.220><c> add</c><00:03:13.340><c> any</c><00:03:13.610><c> formatting</c><00:03:14.030><c> that</c><00:03:14.270><c> you</c><00:03:14.330><c> like</c>

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you can add any formatting that you like
 

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you can add any formatting that you like
but<00:03:15.200><c> keep</c><00:03:15.230><c> in</c><00:03:15.560><c> mind</c><00:03:15.590><c> that</c><00:03:15.920><c> if</c><00:03:16.010><c> you're</c><00:03:16.100><c> using</c>

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but keep in mind that if you're using
 

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but keep in mind that if you're using
outlook<00:03:16.820><c> at</c><00:03:16.970><c> work</c><00:03:17.210><c> you</c><00:03:17.600><c> may</c><00:03:17.720><c> not</c><00:03:17.900><c> want</c><00:03:18.080><c> to</c><00:03:18.110><c> use</c>

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outlook at work you may not want to use
 

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outlook at work you may not want to use
too<00:03:18.530><c> much</c><00:03:18.680><c> unusual</c><00:03:19.100><c> formatting</c><00:03:19.850><c> because</c><00:03:20.210><c> it</c>

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too much unusual formatting because it
 

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too much unusual formatting because it
may<00:03:20.540><c> start</c><00:03:20.780><c> to</c><00:03:20.900><c> look</c><00:03:21.020><c> unprofessional</c><00:03:22.120><c> when</c>

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may start to look unprofessional when
 

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may start to look unprofessional when
you're<00:03:23.270><c> done</c><00:03:23.420><c> click</c><00:03:23.840><c> OK</c><00:03:25.150><c> now</c><00:03:26.150><c> in</c><00:03:26.420><c> the</c><00:03:26.510><c> message</c>

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you're done click OK now in the message
 

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you're done click OK now in the message
tab<00:03:27.170><c> click</c><00:03:27.620><c> signature</c><00:03:28.250><c> and</c><00:03:28.460><c> select</c><00:03:29.450><c> your</c>

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tab click signature and select your
 

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tab click signature and select your
signature<00:03:31.750><c> then</c><00:03:32.750><c> click</c><00:03:33.200><c> send</c><00:03:33.590><c> to</c><00:03:33.860><c> send</c><00:03:34.130><c> the</c>

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signature then click send to send the
 

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signature then click send to send the
email<00:03:34.900><c> and</c><00:03:37.240><c> now</c><00:03:38.240><c> whenever</c><00:03:38.570><c> you</c><00:03:38.870><c> click</c><00:03:39.080><c> the</c><00:03:39.260><c> new</c>

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email and now whenever you click the new
 

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email and now whenever you click the new
email<00:03:39.530><c> button</c><00:03:40.190><c> your</c><00:03:40.610><c> signature</c><00:03:41.120><c> will</c><00:03:41.300><c> appear</c>

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email button your signature will appear
 

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email button your signature will appear
at<00:03:41.810><c> the</c><00:03:41.840><c> end</c>