WEBVTT
Kind: captions
Language: en

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Business etiquette is the manners and behaviors

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expected within the workplace

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and it's a vital part of a productive work environment.

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Although workplace, cultures and expectations can vary

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between companies, the basics of

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the business etiquette can be used

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in almost every kind of workplace

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Business etiquette is all about treating co- workers

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and customers with respect and honesty.

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That means things like offering a firm handshake

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when initially meeting someone,

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showing up on time

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or simply using please and thank you

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gestures like these can make the other person feel appreciated.

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When having a conversation, always give people your

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full attention. Using good eye contact

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and being an active listener shows you're engaged

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and that you value

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the other person's time and thoughts.

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Write and speak in a friendly and professional tone.

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Staying polite and positive can

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prevent someone from  misunderstanding you

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If your tone is bossy or annoyed on the other hand

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it could irritate the other person

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and make them uncooperative.

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In a business setting, it's best to use

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your smartphones sparingly.

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Put it away when you are in a conversation or meeting

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and focus on the people around you.

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Otherwise if you'll keep your eyes on the phone

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they'll probably feel disrespected

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How you carry yourself in a workplace can  make a big difference in your career.

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Follow the basics of business etiquette wherever you work

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and you'll likely make a strong impression.

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