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my<00:00:00.930><c> name</c><00:00:01.140><c> is</c><00:00:01.260><c> Janette</c><00:00:01.589><c> man</c><00:00:01.770><c> Eric</c><00:00:02.040><c> I'm</c><00:00:02.280><c> a</c>

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my name is Janette man Eric I'm a
 

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my name is Janette man Eric I'm a
hairdresser<00:00:02.610><c> I've</c><00:00:03.149><c> been</c><00:00:03.510><c> doing</c><00:00:03.720><c> this</c><00:00:03.810><c> for</c><00:00:04.049><c> 10</c>

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hairdresser I've been doing this for 10
 

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hairdresser I've been doing this for 10
years<00:00:04.529><c> as</c><00:00:05.460><c> a</c><00:00:05.520><c> hairdresser</c><00:00:05.819><c> I</c><00:00:06.180><c> do</c><00:00:06.390><c> haircuts</c><00:00:06.960><c> I</c>

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years as a hairdresser I do haircuts I
 

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years as a hairdresser I do haircuts I
do<00:00:07.230><c> hair</c><00:00:07.500><c> color</c><00:00:07.740><c> I</c><00:00:08.069><c> service</c><00:00:09.019><c> men</c><00:00:10.019><c> women</c>

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do hair color I service men women
 

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do hair color I service men women
children<00:00:11.000><c> brides</c><00:00:12.710><c> bridesmaids</c><00:00:13.710><c> and</c><00:00:14.480><c> hair</c><00:00:15.480><c> for</c>

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children brides bridesmaids and hair for
 

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children brides bridesmaids and hair for
editorial<00:00:16.470><c> work</c><00:00:16.800><c> which</c><00:00:16.980><c> means</c><00:00:17.220><c> for</c><00:00:17.400><c> magazines</c>

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editorial work which means for magazines
 

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editorial work which means for magazines
to<00:00:18.300><c> be</c><00:00:18.420><c> a</c><00:00:18.449><c> hairdresser</c><00:00:18.600><c> it's</c><00:00:19.050><c> important</c><00:00:19.529><c> to</c><00:00:19.770><c> be</c>

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to be a hairdresser it's important to be
 

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to be a hairdresser it's important to be
able<00:00:20.609><c> to</c><00:00:20.730><c> multitask</c><00:00:21.090><c> you</c><00:00:21.689><c> have</c><00:00:21.810><c> to</c><00:00:21.900><c> be</c>

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able to multitask you have to be
 

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able to multitask you have to be
detail-oriented<00:00:22.820><c> have</c><00:00:23.820><c> an</c><00:00:23.939><c> artistic</c><00:00:24.240><c> eye</c>

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detail-oriented have an artistic eye
 

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detail-oriented have an artistic eye
understanding<00:00:25.680><c> how</c><00:00:26.039><c> color</c><00:00:26.369><c> works</c><00:00:26.460><c> right</c><00:00:27.420><c> out</c>

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understanding how color works right out
 

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understanding how color works right out
of<00:00:27.630><c> high</c><00:00:27.779><c> school</c><00:00:27.810><c> I</c><00:00:28.050><c> went</c><00:00:28.260><c> to</c><00:00:28.500><c> hair</c><00:00:28.800><c> school</c><00:00:28.980><c> I</c>

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of high school I went to hair school I
 

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of high school I went to hair school I
knew<00:00:29.369><c> that</c><00:00:29.400><c> this</c><00:00:29.730><c> is</c><00:00:29.789><c> what</c><00:00:30.150><c> I</c><00:00:30.179><c> always</c><00:00:30.390><c> want</c>

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knew that this is what I always want
 

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knew that this is what I always want
introduced<00:00:31.019><c> so</c><00:00:31.320><c> by</c><00:00:31.410><c> the</c><00:00:31.500><c> time</c><00:00:31.650><c> I</c><00:00:31.740><c> was</c><00:00:31.830><c> 19</c><00:00:32.040><c> years</c>

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introduced so by the time I was 19 years
 

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introduced so by the time I was 19 years
old<00:00:32.430><c> I</c><00:00:32.550><c> was</c><00:00:32.640><c> already</c><00:00:32.700><c> finished</c><00:00:33.210><c> some</c><00:00:34.020><c> people</c>

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old I was already finished some people
 

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old I was already finished some people
that<00:00:34.440><c> I</c><00:00:34.500><c> also</c><00:00:34.739><c> work</c><00:00:35.070><c> with</c><00:00:35.100><c> not</c><00:00:35.430><c> only</c><00:00:35.460><c> my</c>

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that I also work with not only my
 

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that I also work with not only my
clientele<00:00:36.270><c> is</c><00:00:36.890><c> the</c><00:00:37.890><c> front</c><00:00:38.129><c> desk</c><00:00:38.370><c> there's</c><00:00:39.149><c> a</c>

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clientele is the front desk there's a
 

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clientele is the front desk there's a
sales<00:00:39.690><c> rep</c><00:00:39.930><c> that</c><00:00:40.649><c> works</c><00:00:41.030><c> not</c><00:00:42.030><c> in</c><00:00:42.059><c> the</c><00:00:42.329><c> salon</c>

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sales rep that works not in the salon
 

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sales rep that works not in the salon
but<00:00:42.780><c> they</c><00:00:42.930><c> get</c><00:00:43.110><c> products</c><00:00:43.500><c> for</c><00:00:43.680><c> you</c><00:00:43.800><c> also</c><00:00:44.190><c> the</c>

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but they get products for you also the
 

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but they get products for you also the
salon<00:00:44.820><c> owner</c><00:00:45.000><c> and</c><00:00:45.620><c> my</c><00:00:46.620><c> coworkers</c><00:00:47.309><c> we</c><00:00:47.910><c> do</c><00:00:48.120><c> work</c>

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salon owner and my coworkers we do work
 

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salon owner and my coworkers we do work
together<00:00:48.570><c> but</c><00:00:49.469><c> we</c><00:00:49.590><c> don't</c><00:00:49.770><c> really</c><00:00:49.890><c> rely</c><00:00:50.370><c> on</c>

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together but we don't really rely on
 

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together but we don't really rely on
each<00:00:50.700><c> other</c><00:00:50.879><c> to</c><00:00:51.480><c> make</c><00:00:51.660><c> money</c><00:00:51.930><c> but</c><00:00:52.710><c> we</c><00:00:52.890><c> do</c><00:00:53.070><c> want</c>

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each other to make money but we do want
 

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each other to make money but we do want
to<00:00:53.309><c> keep</c><00:00:53.489><c> a</c><00:00:53.640><c> good</c><00:00:53.670><c> atmosphere</c><00:00:54.000><c> in</c><00:00:54.420><c> the</c><00:00:54.510><c> salon</c>

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to keep a good atmosphere in the salon
 

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to keep a good atmosphere in the salon
one<00:00:55.140><c> of</c><00:00:55.260><c> the</c><00:00:55.379><c> hard</c><00:00:55.559><c> truths</c><00:00:55.890><c> about</c><00:00:56.010><c> this</c>

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one of the hard truths about this
 

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one of the hard truths about this
industry<00:00:56.730><c> is</c><00:00:56.850><c> that</c><00:00:56.879><c> it</c><00:00:57.390><c> takes</c><00:00:57.690><c> a</c><00:00:57.899><c> long</c><00:00:58.079><c> time</c><00:00:58.379><c> to</c>

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industry is that it takes a long time to
 

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industry is that it takes a long time to
get<00:00:59.309><c> where</c><00:01:00.030><c> you</c><00:01:00.239><c> ultimately</c><00:01:00.570><c> would</c><00:01:01.140><c> want</c><00:01:01.440><c> to</c>

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get where you ultimately would want to
 

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get where you ultimately would want to
be<00:01:01.680><c> there's</c><00:01:02.250><c> no</c><00:01:02.460><c> way</c><00:01:02.760><c> that</c><00:01:03.600><c> you</c><00:01:03.750><c> would</c><00:01:03.870><c> ever</c>

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be there's no way that you would ever
 

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be there's no way that you would ever
get<00:01:04.409><c> out</c><00:01:04.559><c> of</c><00:01:04.589><c> school</c><00:01:04.949><c> and</c><00:01:05.129><c> immediately</c><00:01:05.430><c> start</c>

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get out of school and immediately start
 

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get out of school and immediately start
making<00:01:06.210><c> a</c><00:01:06.299><c> lot</c><00:01:06.540><c> of</c><00:01:06.689><c> money</c><00:01:06.869><c> some</c><00:01:07.619><c> important</c>

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making a lot of money some important
 

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making a lot of money some important
skills<00:01:08.250><c> that</c><00:01:08.310><c> you</c><00:01:08.430><c> need</c><00:01:08.520><c> to</c><00:01:08.580><c> have</c><00:01:08.820><c> to</c><00:01:09.030><c> be</c><00:01:09.119><c> able</c>

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skills that you need to have to be able
 

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skills that you need to have to be able
to<00:01:09.360><c> be</c><00:01:09.540><c> a</c><00:01:09.570><c> good</c><00:01:09.630><c> hairdresser</c><00:01:09.930><c> is</c><00:01:10.320><c> people</c>

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to be a good hairdresser is people
 

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to be a good hairdresser is people
skills<00:01:11.580><c> customer</c><00:01:12.270><c> service</c><00:01:12.630><c> skills</c><00:01:12.900><c> you</c><00:01:13.290><c> have</c>

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skills customer service skills you have
 

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skills customer service skills you have
to<00:01:13.500><c> be</c><00:01:13.590><c> able</c><00:01:13.650><c> to</c><00:01:13.830><c> stand</c><00:01:13.979><c> on</c><00:01:14.130><c> your</c><00:01:14.159><c> feet</c><00:01:14.250><c> for</c><00:01:14.640><c> a</c>

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to be able to stand on your feet for a
 

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to be able to stand on your feet for a
long<00:01:15.000><c> time</c><00:01:15.270><c> and</c><00:01:15.540><c> be</c><00:01:15.600><c> okay</c><00:01:15.810><c> with</c><00:01:15.930><c> that</c><00:01:15.960><c> and</c><00:01:16.320><c> also</c>

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long time and be okay with that and also
 

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long time and be okay with that and also
have<00:01:17.280><c> money</c><00:01:17.490><c> skills</c><00:01:17.909><c> just</c><00:01:18.659><c> because</c><00:01:19.020><c> you</c><00:01:19.140><c> get</c><00:01:19.229><c> a</c>

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have money skills just because you get a
 

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have money skills just because you get a
lot<00:01:19.470><c> of</c><00:01:19.590><c> tips</c><00:01:20.250><c> and</c><00:01:20.610><c> money</c><00:01:21.150><c> that</c><00:01:21.330><c> comes</c>

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lot of tips and money that comes
 

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lot of tips and money that comes
directly<00:01:21.750><c> to</c><00:01:22.229><c> you</c><00:01:22.409><c> and</c><00:01:22.680><c> the</c><00:01:23.220><c> people</c><00:01:23.520><c> skills</c><00:01:23.790><c> is</c>

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directly to you and the people skills is
 

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directly to you and the people skills is
actually<00:01:24.390><c> sometimes</c><00:01:24.810><c> more</c><00:01:24.960><c> important</c><00:01:25.439><c> than</c>

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actually sometimes more important than
 

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actually sometimes more important than
your<00:01:26.490><c> skill</c><00:01:26.880><c> level</c><00:01:26.909><c> because</c><00:01:27.750><c> you</c><00:01:28.049><c> could</c><00:01:28.290><c> be</c>

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your skill level because you could be
 

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your skill level because you could be
the<00:01:28.590><c> best</c><00:01:28.799><c> hairdresser</c><00:01:29.400><c> but</c><00:01:30.180><c> if</c><00:01:30.299><c> you</c><00:01:30.509><c> are</c><00:01:30.900><c> not</c>

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the best hairdresser but if you are not
 

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the best hairdresser but if you are not
personable<00:01:31.530><c> then</c><00:01:31.950><c> you</c><00:01:32.100><c> won't</c><00:01:32.310><c> be</c><00:01:32.400><c> able</c><00:01:32.490><c> to</c>

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personable then you won't be able to
 

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personable then you won't be able to
retain<00:01:32.909><c> a</c><00:01:33.090><c> clientele</c><00:01:33.570><c> what</c><00:01:34.170><c> I</c><00:01:34.200><c> would</c><00:01:34.470><c> say</c><00:01:34.710><c> to</c>

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retain a clientele what I would say to
 

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retain a clientele what I would say to
someone<00:01:35.040><c> wanting</c><00:01:35.430><c> to</c><00:01:35.549><c> get</c><00:01:35.640><c> into</c><00:01:35.820><c> industry</c><00:01:36.299><c> is</c>

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someone wanting to get into industry is
 

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someone wanting to get into industry is
that<00:01:36.780><c> one</c><00:01:37.049><c> it's</c><00:01:37.259><c> not</c><00:01:37.470><c> a</c><00:01:37.500><c> nine-to-five</c><00:01:38.040><c> job</c><00:01:38.490><c> yes</c>

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that one it's not a nine-to-five job yes
 

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that one it's not a nine-to-five job yes
it<00:01:39.570><c> can</c><00:01:39.750><c> be</c><00:01:39.810><c> eventually</c><00:01:40.590><c> but</c><00:01:40.740><c> when</c><00:01:40.890><c> you're</c>

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it can be eventually but when you're
 

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it can be eventually but when you're
first<00:01:41.130><c> starting</c><00:01:41.220><c> out</c><00:01:41.579><c> you're</c><00:01:42.000><c> going</c><00:01:42.150><c> to</c><00:01:42.210><c> work</c>

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first starting out you're going to work
 

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first starting out you're going to work
long<00:01:42.570><c> days</c><00:01:42.600><c> and</c><00:01:43.170><c> early</c><00:01:43.470><c> mornings</c><00:01:43.829><c> you're</c>

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long days and early mornings you're
 

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long days and early mornings you're
going<00:01:44.340><c> to</c><00:01:44.399><c> work</c><00:01:44.490><c> every</c><00:01:44.850><c> Saturday</c><00:01:45.090><c> and</c><00:01:45.720><c> the</c>

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going to work every Saturday and the
 

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going to work every Saturday and the
other<00:01:46.649><c> thing</c><00:01:46.890><c> is</c><00:01:46.979><c> that</c><00:01:47.100><c> you</c><00:01:47.159><c> have</c><00:01:47.189><c> to</c><00:01:47.399><c> be</c><00:01:47.490><c> able</c>

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other thing is that you have to be able
 

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other thing is that you have to be able
to<00:01:47.960><c> get</c><00:01:48.960><c> along</c><00:01:49.079><c> with</c><00:01:49.259><c> a</c><00:01:49.619><c> lot</c><00:01:49.829><c> of</c><00:01:49.860><c> different</c>

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to get along with a lot of different
 

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to get along with a lot of different
personalities<00:01:50.880><c> because</c><00:01:51.180><c> in</c><00:01:51.329><c> the</c><00:01:51.420><c> hair</c>

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personalities because in the hair
 

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personalities because in the hair
industry<00:01:51.720><c> there</c><00:01:52.170><c> are</c><00:01:52.320><c> a</c><00:01:52.350><c> lot</c><00:01:52.590><c> of</c><00:01:52.619><c> different</c>

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industry there are a lot of different
 

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industry there are a lot of different
personalities<00:01:53.579><c> the</c><00:01:54.509><c> best</c><00:01:54.780><c> part</c><00:01:55.079><c> of</c><00:01:55.140><c> my</c><00:01:55.290><c> day</c><00:01:55.320><c> as</c>

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personalities the best part of my day as
 

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personalities the best part of my day as
a<00:01:55.619><c> hairdresser</c><00:01:55.829><c> is</c><00:01:56.600><c> when</c><00:01:57.600><c> I</c><00:01:57.630><c> get</c><00:01:57.960><c> off</c><00:01:58.110><c> work</c><00:01:58.140><c> and</c>

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a hairdresser is when I get off work and
 

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a hairdresser is when I get off work and
I<00:01:58.740><c> realized</c><00:01:59.219><c> I</c><00:01:59.610><c> worked</c><00:02:00.360><c> all</c><00:02:00.570><c> day</c><00:02:00.600><c> I</c><00:02:01.189><c> didn't</c><00:02:02.189><c> eat</c>

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I realized I worked all day I didn't eat
 

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I realized I worked all day I didn't eat
I<00:02:02.610><c> didn't</c><00:02:03.420><c> sit</c><00:02:03.570><c> down</c><00:02:03.630><c> and</c><00:02:04.409><c> I</c><00:02:04.469><c> didn't</c><00:02:04.710><c> even</c>

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I didn't sit down and I didn't even
 

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I didn't sit down and I didn't even
notice