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when<00:00:01.500><c> you</c><00:00:01.650><c> need</c><00:00:01.800><c> to</c><00:00:01.860><c> update</c><00:00:02.190><c> your</c><00:00:02.399><c> colleagues</c>

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when you need to update your colleagues
 

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when you need to update your colleagues
on<00:00:03.210><c> important</c><00:00:03.629><c> information</c><00:00:04.259><c> or</c><00:00:04.470><c> make</c><00:00:04.859><c> an</c>

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on important information or make an
 

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on important information or make an
announcement<00:00:05.460><c> at</c><00:00:05.520><c> your</c><00:00:05.640><c> workplace</c><00:00:05.850><c> a</c>

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announcement at your workplace a
 

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announcement at your workplace a
business<00:00:06.930><c> memo</c><00:00:07.259><c> can</c><00:00:07.500><c> be</c><00:00:07.620><c> an</c><00:00:07.799><c> ideal</c><00:00:08.220><c> way</c><00:00:08.340><c> to</c>

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business memo can be an ideal way to
 

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business memo can be an ideal way to
address<00:00:09.120><c> a</c><00:00:09.300><c> specific</c><00:00:09.330><c> audience</c><00:00:10.200><c> in</c><00:00:10.530><c> a</c><00:00:10.679><c> formal</c>

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address a specific audience in a formal
 

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address a specific audience in a formal
context<00:00:11.759><c> a</c><00:00:12.200><c> memo</c><00:00:13.200><c> is</c><00:00:13.349><c> a</c><00:00:13.380><c> document</c><00:00:14.009><c> that</c><00:00:14.070><c> is</c>

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context a memo is a document that is
 

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context a memo is a document that is
often<00:00:14.670><c> created</c><00:00:14.880><c> with</c><00:00:15.330><c> a</c><00:00:15.360><c> word</c><00:00:15.630><c> processor</c><00:00:16.320><c> and</c>

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often created with a word processor and
 

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often created with a word processor and
typically<00:00:17.130><c> printed</c><00:00:17.369><c> for</c><00:00:17.699><c> distribution</c><00:00:18.380><c> the</c>

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typically printed for distribution the
 

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typically printed for distribution the
format<00:00:19.800><c> is</c><00:00:20.010><c> similar</c><00:00:20.189><c> to</c><00:00:20.580><c> email</c><00:00:20.910><c> it</c><00:00:21.300><c> usually</c>

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format is similar to email it usually
 

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format is similar to email it usually
begins<00:00:22.230><c> with</c><00:00:22.410><c> a</c><00:00:22.529><c> header</c><00:00:22.800><c> section</c><00:00:23.160><c> that</c><00:00:23.550><c> lists</c>

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begins with a header section that lists
 

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begins with a header section that lists
recipients<00:00:24.539><c> and</c><00:00:24.689><c> other</c><00:00:24.840><c> details</c><00:00:25.160><c> let's</c><00:00:26.160><c> take</c>

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recipients and other details let's take
 

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recipients and other details let's take
a<00:00:26.400><c> closer</c><00:00:26.730><c> look</c><00:00:27.060><c> at</c><00:00:27.240><c> what's</c><00:00:27.420><c> included</c><00:00:27.660><c> in</c><00:00:27.990><c> the</c>

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a closer look at what's included in the
 

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a closer look at what's included in the
header<00:00:28.609><c> to</c><00:00:29.810><c> include</c><00:00:30.810><c> each</c><00:00:31.109><c> recipients</c><00:00:31.830><c> name</c>

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header to include each recipients name
 

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header to include each recipients name
and<00:00:32.399><c> job</c><00:00:32.640><c> title</c><00:00:32.700><c> for</c><00:00:33.540><c> example</c><00:00:33.680><c> Miranda</c><00:00:34.680><c> Lawson</c>

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and job title for example Miranda Lawson
 

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and job title for example Miranda Lawson
director<00:00:35.700><c> of</c><00:00:35.820><c> marketing</c><00:00:36.239><c> if</c><00:00:36.420><c> you're</c>

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director of marketing if you're
 

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director of marketing if you're
addressing<00:00:37.440><c> a</c><00:00:37.680><c> designated</c><00:00:38.160><c> group</c><00:00:38.520><c> however</c>

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addressing a designated group however
 

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addressing a designated group however
simply<00:00:39.660><c> state</c><00:00:39.960><c> the</c><00:00:39.989><c> name</c><00:00:40.350><c> of</c><00:00:40.500><c> the</c><00:00:40.620><c> group</c><00:00:40.829><c> for</c>

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simply state the name of the group for
 

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simply state the name of the group for
example<00:00:41.629><c> accounting</c><00:00:42.629><c> department</c><00:00:43.520><c> from</c>

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example accounting department from
 

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example accounting department from
include<00:00:45.510><c> your</c><00:00:45.809><c> name</c><00:00:45.840><c> and</c><00:00:46.260><c> title</c><00:00:46.940><c> date</c><00:00:47.940><c> write</c>

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include your name and title date write
 

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include your name and title date write
out<00:00:48.960><c> the</c><00:00:49.110><c> complete</c><00:00:49.559><c> date</c><00:00:49.860><c> month</c><00:00:50.550><c> day</c><00:00:51.059><c> and</c><00:00:51.090><c> year</c>

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out the complete date month day and year
 

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out the complete date month day and year
subject<00:00:53.399><c> make</c><00:00:54.300><c> the</c><00:00:54.480><c> subject</c><00:00:54.750><c> brief</c><00:00:55.410><c> and</c>

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subject make the subject brief and
 

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subject make the subject brief and
descriptive

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descriptive
 

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descriptive
unlike<00:00:58.739><c> emails</c><00:00:59.219><c> or</c><00:00:59.460><c> letters</c><00:00:59.539><c> most</c><00:01:00.539><c> business</c>

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unlike emails or letters most business
 

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unlike emails or letters most business
memos<00:01:01.410><c> skip</c><00:01:01.890><c> the</c><00:01:02.070><c> greetings</c><00:01:02.309><c> such</c><00:01:02.850><c> as</c><00:01:03.090><c> dear</c>

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memos skip the greetings such as dear
 

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memos skip the greetings such as dear
miss<00:01:03.930><c> Lawson</c><00:01:04.199><c> and</c><00:01:04.589><c> immediately</c><00:01:05.369><c> go</c><00:01:05.549><c> into</c><00:01:05.850><c> the</c>

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miss Lawson and immediately go into the
 

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miss Lawson and immediately go into the
body<00:01:06.150><c> text</c><00:01:06.659><c> whenever</c><00:01:07.650><c> you</c><00:01:07.920><c> start</c><00:01:08.250><c> a</c><00:01:08.310><c> paragraph</c>

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body text whenever you start a paragraph
 

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body text whenever you start a paragraph
in<00:01:08.939><c> a</c><00:01:09.000><c> memo</c><00:01:09.270><c> always</c><00:01:09.840><c> put</c><00:01:10.080><c> the</c><00:01:10.200><c> main</c><00:01:10.439><c> point</c><00:01:10.740><c> of</c>

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in a memo always put the main point of
 

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in a memo always put the main point of
the<00:01:11.010><c> paragraph</c><00:01:11.340><c> first</c><00:01:11.880><c> you</c><00:01:12.659><c> can</c><00:01:12.780><c> also</c><00:01:12.930><c> use</c>

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the paragraph first you can also use
 

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the paragraph first you can also use
bullets<00:01:13.740><c> or</c><00:01:13.950><c> numbers</c><00:01:14.280><c> to</c><00:01:14.549><c> clearly</c><00:01:14.820><c> present</c>

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bullets or numbers to clearly present
 

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bullets or numbers to clearly present
points<00:01:15.990><c> or</c><00:01:16.170><c> lists</c><00:01:16.619><c> this</c><00:01:17.369><c> will</c><00:01:17.580><c> make</c><00:01:17.700><c> your</c>

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points or lists this will make your
 

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points or lists this will make your
writing<00:01:18.030><c> direct</c><00:01:18.630><c> and</c><00:01:18.960><c> easy</c><00:01:19.229><c> to</c><00:01:19.439><c> follow</c><00:01:20.119><c> memos</c>

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writing direct and easy to follow memos
 

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writing direct and easy to follow memos
generally<00:01:21.810><c> don't</c><00:01:22.080><c> include</c><00:01:22.320><c> a</c><00:01:22.500><c> farewell</c><00:01:22.890><c> it</c>

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generally don't include a farewell it
 

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generally don't include a farewell it
may<00:01:23.759><c> be</c><00:01:23.820><c> appropriate</c><00:01:24.180><c> depending</c><00:01:24.720><c> on</c><00:01:25.200><c> your</c>

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may be appropriate depending on your
 

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may be appropriate depending on your
message<00:01:25.710><c> or</c><00:01:26.130><c> your</c><00:01:26.369><c> company's</c><00:01:26.850><c> style</c><00:01:27.240><c> but</c><00:01:27.840><c> if</c>

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message or your company's style but if
 

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message or your company's style but if
you<00:01:28.080><c> do</c><00:01:28.259><c> include</c><00:01:28.619><c> a</c><00:01:28.710><c> farewell</c><00:01:29.130><c> make</c><00:01:29.640><c> it</c><00:01:29.790><c> brief</c>

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you do include a farewell make it brief
 

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you do include a farewell make it brief
remember<00:01:31.920><c> that</c><00:01:32.100><c> revision</c><00:01:32.670><c> is</c><00:01:32.880><c> vital</c><00:01:33.420><c> for</c><00:01:33.450><c> any</c>

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remember that revision is vital for any
 

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remember that revision is vital for any
quality<00:01:34.350><c> document</c><00:01:34.860><c> before</c><00:01:35.579><c> you</c><00:01:35.729><c> submit</c><00:01:35.970><c> your</c>

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quality document before you submit your
 

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quality document before you submit your
memo<00:01:36.570><c> to</c><00:01:36.630><c> your</c><00:01:36.869><c> audience</c><00:01:37.320><c> consider</c><00:01:38.070><c> getting</c>

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memo to your audience consider getting
 

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memo to your audience consider getting
feedback<00:01:38.640><c> from</c><00:01:39.119><c> a</c><00:01:39.270><c> colleague</c><00:01:39.479><c> to</c><00:01:39.990><c> ensure</c><00:01:40.290><c> your</c>

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feedback from a colleague to ensure your
 

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feedback from a colleague to ensure your
message<00:01:41.070><c> is</c><00:01:41.310><c> effective</c><00:01:41.909><c> and</c><00:01:42.119><c> professional</c>

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message is effective and professional
 

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message is effective and professional
business<00:01:44.340><c> memos</c><00:01:44.970><c> are</c><00:01:45.210><c> a</c><00:01:45.240><c> powerful</c><00:01:45.689><c> way</c><00:01:45.930><c> to</c>

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business memos are a powerful way to
 

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business memos are a powerful way to
distribute<00:01:46.740><c> information</c><00:01:46.920><c> among</c><00:01:47.640><c> your</c>

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distribute information among your
 

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distribute information among your
colleagues<00:01:48.000><c> as</c><00:01:48.780><c> you</c><00:01:48.990><c> practice</c><00:01:49.200><c> and</c><00:01:49.590><c> study</c>

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colleagues as you practice and study
 

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colleagues as you practice and study
your<00:01:50.369><c> memos</c><00:01:50.790><c> will</c><00:01:51.030><c> become</c><00:01:51.360><c> more</c><00:01:51.630><c> efficient</c>

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your memos will become more efficient
 

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your memos will become more efficient
and<00:01:52.320><c> polished</c><00:01:52.829><c> in</c><00:01:53.040><c> no</c><00:01:53.310><c> time</c>

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and polished in no time
 

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and polished in no time
[Music]

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[Music]
 

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[Music]
Goodwill<00:01:57.940><c> Community</c><00:01:58.420><c> Foundation</c><00:01:59.080><c> creating</c>

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Goodwill Community Foundation creating
 

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Goodwill Community Foundation creating
opportunities<00:02:00.100><c> for</c><00:02:00.340><c> a</c><00:02:00.400><c> better</c><00:02:00.430><c> life</c>