disagreements happen all the time in the
workplace they're completely normal but
when they grow into arguments that can
be a problem if you find yourself in an
argument your priority should be to
de-escalate the situation before things
get out of hand
first breathe when we get worked up it's
important to take a deep breath or two
this gives us time to think through
things without letting our emotions get
the best of us listen in an argument
it's easy to shut the other person out
and focus on your side of things but
it's important to give the other person
your attention and really listen to what
they're saying a lot of times people
just want to be heard and that might be
enough to calm them down try not to
interrupt them instead put yourself in
their shoes and try to understand why
they're upset respond acknowledge the
other person's feelings and perspective
before communicating your own when
sharing your point of view try not to
raise your voice or use any insulting
language that will probably just make
things worse instead keep calm focus on
the facts and try to stay professional
consider your body language throughout
all of this you'll want to be sure
you're not making any sudden movements
or pointing at the other person this
could be seen as aggressive it's also a
good idea to not stand too close to them
this could cause them to feel threatened
or tense dealing with conflict can be
difficult but if you practice these
strategies for de-escalation you'll have
an easier time handling it GCF global
creating opportunities for a better life